Security, privacy and AI governance
Serious safeguards for sensitive communications work.
Broadsight combines practical safeguards, controlled access and human review around the organizational context used by the platform.
30 minutes · Tailored to your workflow · No commitment
Hosted in Canada. Production customer data stays in AWS Canada (Central), with Canada (West) used for redundancy and disaster recovery.
Infrastructure and data protection
Protect the record without making the workflow difficult.
Data residency aligned to your requirements
Broadsight works with customers to align data hosting with their security, regulatory, procurement and operational requirements, including hosting in Canadian AWS regions.
Encryption
TLS protects data in transit, while database and file storage are encrypted at rest.
Tenant isolation
Organization records are separated through tenant controls and workspace permissions.
Backups and recovery
Managed backups, regional redundancy, restoration procedures and activity logging support recovery.
Access controls
Keep sensitive context with the right people.
- Admin, Manager and User roles.
- Visibility controls for sensitive categories of work.
- Multi-factor authentication through AWS Cognito.
AI and data governance
Your context remains your context.
Customer ownership
Customers retain ownership of the content they submit. Broadsight uses it only to provide, secure, support and maintain the service.
Clear training boundaries
Your content isn’t used to train public or third-party AI models without your express written consent, and our AI provider can’t use your prompts or outputs to train its models.
Human review
AI-assisted features create drafts and suggestions. Communicators confirm the facts and control what is relied upon or shared.
Procurement and assurance
Support for security and privacy reviews.
Government, healthcare, higher education and enterprise organizations often need clear answers before adopting a new platform. Broadsight AI runs on Anthropic Claude through Amazon Bedrock, with production inference for AutoTracker and Chippy in AWS Canada Central (ca-central-1). Either feature can be switched off for your workspace.
Review Broadsight against your requirements.
Bring the security, privacy, AI governance or procurement questions that matter to your organization.