Stop re‑explaining the file. Broadsight AI has already read it.

Chippy, your AI assistant, finds history, surfaces expertise and prepares informed drafts. AutoTracker turns forwarded email into records. Both work from what your team already has in Broadsight.

30 minutes · Tailored to your workflow · No commitment

Connected context

Better AI starts before the prompt.

Generic AI depends on someone assembling the background. Broadsight AI works where the communications history, approved messaging, people, decisions and files are already connected.

You

Draft a holding statement responding to a reporter asking why the Riverside Power plant expansion is delayed.

Generic AI

“We appreciate your inquiry regarding the Riverside Power plant expansion. The organization is committed to transparency and will provide updates as they become available. Delays can occur for many reasons, including supply chain factors and permitting processes.”

Invents plausible-sounding reasons your organization never gave

No memory of the statement your team issued in September

Does not know your spokesperson, tone, or approval chain

Cannot show which approvals are required or already complete

Cannot identify the units consulted on the file

Requires you to repeatedly provide organizational context

Broadsight AI

“Riverside Power remains committed to the planned power plant expansion. The revised timeline reflects our decision to re-tender the primary construction contract to protect public funds.

As shared in September, site preparation continues while the new procurement process moves forward. Completion remains planned for Q3 2027, and we will provide a further update when the contract is awarded.”

Grounded in your record: cites the September statement and current key messages

Your voice: matches approved language, statement after statement

Knows the process: identifies the right sign-off route

Approvals: surfaces the reviewers and sign-offs connected to the work

Units consulted: shows the departments and teams already involved

Protected by policy: your content isn’t used to train public or third-party AI models without your express written consent

Riverside Power is a fictional example.

True customization

AI that reflects how your organization communicates.

Broadsight AI uses your organization’s preferred formats, voice, terminology and approved examples to produce drafts that feel familiar from the start.

Personal preferences

Capture the instructions and working preferences that matter to individual communicators and teams.

Organization-specific formats and voice

Define the structure, terminology and tone your organization already uses.

Approved examples by content type

Add guidance and examples for correspondence, government notes, media releases, executive LinkedIn posts and other recurring formats.

What Chippy does

Four things you can ask Chippy to do.

Because Chippy works inside Broadsight, it starts from your team’s own records. You still check and approve whatever it produces.

Find

Ask a question instead of searching record by record. Chippy looks through your history, contacts and organizations and links to what it found.

Ask Chippy

“What work have we done on this topic before?”

Summarize

Get a short background or briefing note pulled from past work and source documents.

Ask Chippy

“What should I know before this meeting?”

Draft

Get a first draft of a statement, release or Q&A, based on the sources and writing examples already on the file.

Ask Chippy

“Draft a response to this reporter using our June update.”

Analyze

Count and compare activity across your logs, then open the records behind any chart.

Ask Chippy

“Show engagement activity by organization this quarter.”

Where teams use it most

Responding to a reporter

See what’s been said on the issue before and start a reply from it.

Reporting on your team’s work

Ask how activity has changed, then open the records behind the result.

Preparing for a stakeholder meeting

Find past meetings, see who was involved and get a briefing note to read beforehand.

Ask Chippy

The kind of questions you can ask.

Open one to see a sample answer and the records it’s based on.

What work have we done on the plant expansion before?

Here’s the background, drawn from four Broadsight records: the September statement on the re-tender, two earlier requests from the same outlet, and the procurement issue your team opened in August.

Based on 4 Broadsight records

Who has talked to this reporter?

Two people on your team. The communications manager handled both calls in June, and the plant’s operations lead was the expert on the second. The last contact was a background briefing on the construction schedule.

Based on 3 Broadsight records

What should I know before Thursday’s meeting with the mayor’s office?

Three things. They raised construction noise in the spring and your team committed to quarterly updates. The September statement is the current position. And your community liaison has met them most often.

Based on 6 Broadsight records

What did we do on the expansion this quarter?

24 media interactions, 9 stakeholder meetings and 6 pieces of content, all linked to one issue. Most requests came in the week the re-tender was announced.

From your Broadsight analytics

Riverside Power is a fictional example.

From incoming email to informed draft.

01

Forward

Send the email your team already received.

02

Draft

Broadsight captures the details, connects the context and prepares the record.

03

Approve

Your team verifies the facts, completes approvals and sets the final tone.

My favourite feature by far is AutoTracker. Once an email comes in, I send it over and the AI populates the inquiry and log for us. That automation is huge.

Rebecca AbelsonMedia Relations OfficerThe Ottawa Hospital

AI-assisted, never hands-off.

  • Your content isn’t used to train public or third-party AI models without your express written consent, and our AI provider can’t use your prompts or outputs to train its models.
  • Access follows the roles and permissions in the workspace.
  • The supporting records remain available for review.
  • AutoTracker prepares drafts for your team to review, and Chippy doesn’t decide or publish anything. You choose what to save, send or share.

Less prompting. Less searching. A better starting point.

See how Broadsight AI uses what your team has already recorded, or join the Chippy beta and tell us what you’d like it to do.