analytics

Communications performance brief

Leadership report · Q2 2026

Apr 1–Jun 30

Media interactions

284

↑ 18% year over year

Median response time

2.4h

↓ 31 minutes

Strategic priorities

76%

of activity aligned

Activity by strategic priority

Tracked work
Community trust
82
Service access
68
Climate resilience
54
People & culture
41

auto_awesomeEvidence-based summary

Media demand increased around service access, but the team reduced response time while maintaining approved-message use across the highest-volume files.

table_view284 underlying interactions
room_service43 connected service records
verifiedApproved messages cited